UE distribute electricity to more than 640,000 customers across east and south-east Melbourne and the Mornington Peninsula.

In 2015, UE were preparing their Electricity Distribution Pricing Regulatory (EDPR) proposal for the Australian Energy Regulator (AER), covering their expected capital and operating expenditures for the period 2016 to 2020. New regulations required them to actively seek out community feedback
on their performance and future priorities for energy provision to inform their proposal.

I produced a visually engaging survey application for UE to use on their dedicated stakeholder website and on tablets in information kiosks within shopping centres across their network area.
The app collected data while providing energy distribution facts and answers to FAQs, helping to build awareness of UE’s role in the energy supply chain.

2017-05-18T01:33:34+00:00

About

Product and technology leader Experienced digital product and technology leader, skilled in helping teams forge connections with customers to solve for their needs and deliver commercial results. Broad knowledge of the digital landscape with a demonstrated ability to identify opportunities to enhance customer experience. Experience in superannuation, banking, payments, and ecommerce.